Did you know your United Credit Card comes with around the clock protection against fraud?

You may not know it, but you have around-the-clock protection against the increasingly savvy perpetrators of credit card fraud. That's because your United Bank Credit Card is protected by a fraud monitoring system.

Using sophisticated technologies, our fraud monitoring system seeks out and identifies suspicious card activity on your behalf and brings suspicious transactions to your attention 24 hours a day, 365 days a year.

Fraud is serious business! It can hit anyone at any time. That is why United Bank is always on guard.

How United Bank Credit Card Fraud Monitoring Protection Works…

If potential fraud is suspected, an experienced analyst will call you immediately to verify whether the transaction was legitimate, using the telephone
number(s) listed in your customer record.

• The fraud analysts will identify themselves as "The Security Department" on behalf of United Bank.



• The analysts may ask you to verify some information for security purposes, but they will NEVER ask for your account number, the Personal Identification Number (PIN) on your credit card, or your full Social Security Number.



• If you cannot be reached after several attempts and the suspicious activity is considered high risk, your card may be blocked for your protection to prevent additional fraudulent transactions. Therefore, it is important that we have your current telephone number on file.

Please do your part to protect your account by monitoring your transactions carefully and immediately report any suspicious activity.

Our online credit card service is an excellent resource for current account information and transaction history. To use this service, log on to your bank's website and sign up today by selecting the "credit card" option under Smart Touch Online Banking.

Working to protect you!